All-in-one hotel software for independent hotels
RoomRaccoon is a proud Preferred IT Provider from Booking.com! What does this mean? That we, as Channel Manager, perform exceptionally well, have an exceptionally fast and stable connection and because of this we have been chosen by Booking.com to wear this prestigious label!
A hotel PMS (Property Management System) is a system that helps to organise your bookings. But that's not all! You can easily check-in guests, generate clear reports, and allow RoomRaccoon to make the invoicing for you and much more.
Contact forms are widely used on hotel websites, but Booking Engines are going to be the standard. Not that surprising, because a Booking Engine increases your direct bookings up to 27% on average.
Manage your availability on all your connected booking channels, such as Booking.com, Expedia.com or AirBnB.com, from one central point. Last-minute discount? No problem with RoomRaccoon's cloud hotel software.
Winner of the Horecava Innovation Award
Are you curious what our customers say about us? Read their experiences below.
RoomRaccoon is incredibly easy to use. Your customer service is excellent and I could not recommend RoomRaccoon highly enough.
RoomRaccoon is incredibly easy to use. Also the fact that it is cloud based is superb and the employees that handle all the channel management uploading make it a dream to use, your customer service is excellent and I could not recommend RoomRaccoon highly enough.
Gordon Redgrave ScottChelford B&B
The patience you have all shown has been outstanding and we are so grateful for the time you have spent to ensure we were comfortable with the end product.
Dear Fern, Gertjan and Nadja,
We would like to thank you all so much for the help and support you have given us in setting up our RoomRaccoon account. We were a little nervous starting our first direct booking site but need not have concerned ourselves in the least. The support we have received from everyone we have dealt with at RoomRaccoon has been outstanding, from our very first conversation to going live on our website. We have been supported every step of the way during the process and there has always been someone at the other end of the phone to reassure and guide us. The patience you have all shown has been outstanding and we are so grateful for the time you have spent to ensure we were comfortable with the end product.
All three of you are an absolute credit to your company and have made the process so easy - we have to question why we didn't sign up with RoomRaccoon long before! We are confident our direct bookings will increase with this straight-forward system and you can rest assured, we shall spread the good word about RoomRaccoon.
Mark and Leigh Nevill10to12 Folkestone
The system itself is very user-friendly, many times better than our excel sheets ;-) We hope to be successful for many years, thanks to the RoomRaccoon team.
Via Google we have found RoomRaccoon. We liked the professionele look of it and asked for a demo. We were not at our place with our previous provider and for a similar price you get a lot more at RoomRaccoon. Of course, we not only looked at the price, but we are also very pleased with the professional and service-oriented approach. The system itself is very user-friendly, many times better than our excel sheets ;-) We hope to be successful for many years, thanks to the RoomRaccoon team.