All-in-one hotel software for independent hotels
RoomRaccoon is proud to be a Preferred IT Provider for Booking.com. As a Premier Partner we are one of the top and highest-value connectivity service providers. This means that we offer the highest quality connection, and the widest range of products and services through Booking.com!
A PMS enables a hotel to manage front office requirements, such as management of reservations, rates and invoicing. A PMS automates repetitive tasks and replaces paper and spreadsheet processes. Finally, a PMS will also integrate into a range of third-party applications that improve hotel operations and/or guest experience.
A Booking Engine allows a hotel to take online bookings directly through their own website. Find out how RoomRaccoons Booking Engine can increase your direct bookings by 27% on average.
A Channel Manager manages the distribution and optimisation of hotel rooms by connecting directly to Online Travel Agents (like Booking.com, Expedia & Airbnb) and Global Distribution Systems. A Channel Manager enables a hotel to reach a global audience whilst eliminating the risk of double bookings.
RoomRaccoon would like to offer you, the hoteliers, a platform for collegial exchange in these difficult times. The group is there to support and exchange and above all to demonstrate that nobody is alone!
Are you curious what our customers say about us? Read their experiences below.
RoomRaccoon is incredibly easy to use. Your customer service is excellent and I could not recommend RoomRaccoon highly enough.
RoomRaccoon is incredibly easy to use. Also the fact that it is cloud based is superb and the employees that handle all the channel management uploading make it a dream to use, your customer service is excellent and I could not recommend RoomRaccoon highly enough.
Gordon Redgrave ScottChelford B&B
The patience you have all shown has been outstanding and we are so grateful for the time you have spent to ensure we were comfortable with the end product.
Dear Fern, Gertjan and Nadja,
We would like to thank you all so much for the help and support you have given us in setting up our RoomRaccoon account. We were a little nervous starting our first direct booking site but need not have concerned ourselves in the least. The support we have received from everyone we have dealt with at RoomRaccoon has been outstanding, from our very first conversation to going live on our website. We have been supported every step of the way during the process and there has always been someone at the other end of the phone to reassure and guide us. The patience you have all shown has been outstanding and we are so grateful for the time you have spent to ensure we were comfortable with the end product.
All three of you are an absolute credit to your company and have made the process so easy - we have to question why we didn't sign up with RoomRaccoon long before! We are confident our direct bookings will increase with this straight-forward system and you can rest assured, we shall spread the good word about RoomRaccoon.
Mark and Leigh Nevill10to12 Folkestone
What is RoomRaccoon in one word……. BRILLIANT
It is a modern hotel management system that is constantly being updated and improved. The automatic update of cancellations is a wonderful. It gives my guests a professional experience from booking to check out. The customer support is fantastic, and it has made my life as a B&B manager/owner so much easier. I can highly recommend RoomRaccoon
Michelle Dardford58 on Hume
Do you also want more time for your guests?
RoomRaccoon is at your service! Create a free account today and discover it yourself.
Looking for hotel software of excellent quality? Then choose RoomRaccoon, your all-in-one solution in the field of hotel software. The software namely contains three useful programs in one. A Property Management System, Channel Manager and Booking Engine, everything you need for your hotel, bed & breakfast or accommodation. A strong piece of hotel software that can save you a lot of time and money as a hotelier. This way you can get more commission-free bookings with the booking engine or increase the occupancy rate of your hotel by offering the hotel rooms to multiple booking channels.
Property Management System
The Property Management System is suitable for managing all internal affairs in the hotel. How about managing the room reservations, guest preferences and the availability of the hotel rooms? It is all possible with the PMS. But that is not all, with the PMS you can have the invoices and confirmation e-mails sent automatically. Within a few clicks you have created a neat and tidy invoice that you can send directly to a potential guest. Do you still work with an old-fashioned agenda or with an old reservation book? Then quickly switch to RoomRaccoon, start saving time quickly thanks to the Property Management System.
Channel Manager for hotels
Another, extremely useful, functionality in the hotel software is the Channel Manager. This is because a connection is established between the Property Management System and booking sites of other parties. You can think of, for example, Booking.com, Expedia and Tripadvisor. But of course also the less well-known OTAs. It all works fairly easily, in the PMS you can manage the prices and availability of the hotel rooms. The Channel Manager ensures that all these adjustments are implemented on the external booking websites. The risk of overbookings is minimized and you can quickly offer multiple rooms on multiple booking channels.
Hotel Booking Engine
The Booking Engine from RoomRaccoon is an efficient and useful part of the hotel software. But what exactly can you do with this? A Booking Engine ensures that visitors can book a hotel room directly on the website of your hotel. Without intermediaries and even much more important: without commission costs. In addition, the Booking Engine is linked to the Property Management System, so a room is booked through your website. The adjusted room availability is then immediately implemented on the websites of the OTAs. Do you want to try out the hotel software (including booking module)? That's no problem, just create a free account.