How to be on your guests’ radar during a crisis

How to be on your guests’ radar during a crisis

In times of such uncertainty that we’re currently living in, hotel managers and AirBnB owners need to adapt themselves (and their businesses) to new needs. The travel industry is paused and...

Contactless Stay Quality label

Contactless Stay Quality label

At RoomRaccoon, we keep a close eye on all developments surrounding the coronavirus and closely monitor what we can do from day to day. This is why we have created the Contactless Stay label to help...

Save on your bookkeeping costs with RoomRaccoon

Save on your bookkeeping costs with RoomRaccoon

Companies are obliged to keep their accounting records and to create detailed financial reports. Hoteliers usually spend around €20 per room, per month to have their bookkeeper manually enter...

'I will not lie. Of course we are scared'

'I will not lie. Of course we are scared'

At RoomRaccoon we not only have a big heart for the Hospitality Industry, some of our Raccoons have accommodations themselves. Just like our Portuguese country manager Maria. Read more about her...

Boost your Direct Bookings

Boost your Direct Bookings

I recently co-hosted a Webinar with Mark Simpson from Boostly.  For anybody that hasn’t heard of Mark, he is a hospitality marketing expert. He has worked with more than 1,000 small...

How to find the USP of your accommodation

How to find the USP of your accommodation

The hospitality industry is filled with a wide range of options, for consumers to choose. We know that it can be hard to stand out from your competition, that is why it’s important to look for...

Facebook Group with Corona Updates for the Hotel Industry

Facebook Group with Corona Updates for the Hotel Industry

The whole world has to deal with the consequences of the coronavirus. We, too, follow the advice of the UK Government and some of our colleagues are working from home. The health of our...

Coronavirus and Hotels: 5 tips as an anti-crisis strategy

Coronavirus and Hotels: 5 tips as an anti-crisis strategy

These are the days that we will all remember as the time of the Corona Virus. It is certainly not an easy time. We are at the mercy of events, many of us are counting cancellations, lost revenue and...

The Short Stay Show 2020  - London

The Short Stay Show 2020 - London

RoomRaccoon is a Hotel Management System (PMS)The RoomRaccoon occupancy plan is clear and intuitive. Bookings are displayed graphically and can be moved or edited with a mouse click. Group bookings,...

How to market your accommodation for V-Day

How to market your accommodation for V-Day

February 14, a.k.a Valentine’s Day: love is in the air. Somehow, people are getting a bit bored of giving each other flowers or chocolate each year. This year, the romantic escape is a booming...

Best Hotel Management System in the 2020 HotelTechAwards

Best Hotel Management System in the 2020 HotelTechAwards

What a way to start the year: Hotel Tech Report just announced that RoomRaccoon has been awarded the prestigious HotelTechAward as Best Hotel Management System in the world. Boom!  Some call it...

How to Manage your Hotel's Online Reputation

How to Manage your Hotel's Online Reputation

As more and more travelers turn to reviews as part of researching and planning for their trip, a positive online reputation is critical to the success of hotels. Of course, it’s frustrating...

New Year's Resolutions

New Year's Resolutions

9 out of 10 people start their year with some "new year, new me" motivation. This not only happens on a personal level, but also on a professional level. It’s important to know what is...

Choosing the Right Hotel Management System

Choosing the Right Hotel Management System

For Independent Hotels there are a lot of different options when it comes to choosing a Hotel Management System. Maybe you are not using a system, maybe you are not using the right system. Do you use...

RoomRaccoon makes life easier

RoomRaccoon makes life easier

Never before has it been so easy to receive bookings and assign them to rooms with a single click, add extras, send payment requests and so on.   But is it easy to use?You bet. RoomRaccoon is...

Customer Story: In het Huis van...

Customer Story: In het Huis van...

Last weekend I visited Deventer, where a beautiful Dutch hotel works with the RoomRaccoon Hotel Software: In het huis van Deventer. A stately mansion located on the main market square. Standing in...

15 ideas to make Christmas extra special for your guests

15 ideas to make Christmas extra special for your guests

Christmas is nearly upon us, so now is the perfect time to arrange some (last-minute) Christmas extravaganza. The days are getting colder, shorter and you want your accommodation to be the perfect...

How many empty rooms did you have last week?

How many empty rooms did you have last week?

If you answer this question with (nearly) zero: wow, you are doing great! However, did your business also profit from your full occupancy at its best? Airliners are doing it since as long as we can...

Are you happily supersizing?

Are you happily supersizing?

I bet you recognize one or both of these scenarios.  A. You don’t always sell out your upgraded rooms (upgraded or premium rooms?)B. You are not happy with paying OTA commissions on sold...

5 Hospitality Trends for 2020

5 Hospitality Trends for 2020

With the new year just around the corner, it’s a good idea to start preparing for 2020. The hospitality industry is always growing and it’s getting harder to beat the competition. If you...

What do you pay for your payments?

What do you pay for your payments?

Some hoteliers prefer to get paid at check-in, others at check-out. Or perhaps have the OTA charge the booker and you collect the amount through a Virtual Credit Card (VCC) later on? These days, you...

6 daily tasks you didn't know you could automate

6 daily tasks you didn't know you could automate

There are many things you can automate, but sometimes it is difficult to decide which automation tips are worth implementing in order not to lose the personal touch in providing a service like the...

What strategy is right for your hotel?

What strategy is right for your hotel?

Written by Adam Clarke Distribution can seem complex. Online Travel Agents, Bed Banks, Wholesalers, Global Distribution Systems, Meta Search Providers, Offline Channels, Low-Yield Segmentation,...

The Independent Hotel Show London

The Independent Hotel Show London

Dear hotelier,   I am Adam from RoomRaccoon, THE all-in-one cloud software solution for independent hotels. I will be at The Independent Hotel Show at London Olympia on 15 & 16...

Is Your Accommodation Ready for The Peak Season?

Is Your Accommodation Ready for The Peak Season?

Written by Nathana Summer is around the corner and everyone is looking for a new destination or making plans for their next holiday. It’s an exciting time for your guests, and of course for...

RoomRaccoon in Two Minutes

RoomRaccoon in Two Minutes

Written by Nathana RoomRaccoon is an all-in-one solution for hotels, B&B's and apartments. Property Management Software, Booking Engine and Channel Manager. Simple, clever and...

Hotel Booking Engine: What it can do for you?

Hotel Booking Engine: What it can do for you?

Written by Nathana How do you get your reservations on your Hotel or B&B? Pen and paper? Or do you still use contact forms on your website? If the answer is yes to any of these last two...

Personalize The Guest Experience At Your B&B

Personalize The Guest Experience At Your B&B

Written by Nathana  The experience of your guests at your hotel or B&B is strongly connected to the personalization of your services. With data-driven personalization on the rise, the new...

How to Improve the Payment Process?

How to Improve the Payment Process?

  Written by Nathana In a business of any kind, it’s always important to measure your strengths and weaknesses. It’s especially critical to focus on your weak points and what you can...

Enhance occupancy rate by improving your online presence

Enhance occupancy rate by improving your online presence

Written by Nathana It is known by hoteliers around the world that cultivating your brand online can bring good results, but not everyone had the proper time to focus on it just yet. We know it can be...

How to Save Costs and Increase Direct Bookings

How to Save Costs and Increase Direct Bookings

Written by Nathana As a small accommodation provider, we understand the struggle and pressure to find better strategies to enhance your hotel’s profit to the next level. With so much paperwork...

Email marketing tips for hotels and B&B's

Email marketing tips for hotels and B&B's

Booking confirmation Once a booking is confirmed, the customer can start preparing his journey. It’s recommended for you as a hotelier to send a booking confirmation immediately after a booking...

The playground of special hotel packages

The playground of special hotel packages

Written by Genya   It’s a way to allure potential guests to book a room in your hotel or B&B. Everyone can arrange special packages. So, let’s have fun. Let’s get your...

How to increase my room revenue?

How to increase my room revenue?

Written by Genya   The hotel industry seemed to have significantly increased as of 2010, but will this success continue? Research organization Statista doesn't think so. Although the...

Hotel Channel Manager: Do I need one?

Hotel Channel Manager: Do I need one?

Written by Genya   Ever heard of a hotel Channel Manager or wonder why you need one? Let's have a look at what a Channel Manager does and why they are so important for your hotel or...

You're in charge!

You're in charge!

Written by Fern As a property owner, you probably are known to different kind of OTA’s (online travel agencies). Some hoteliers see OTA’s as a nightmare, but you simply cannot do without...

Top 10 hotel trends for 2018

Top 10 hotel trends for 2018

Written by Genya   Every year, we kind of start the same. We set up goals both personally (eating healthy) and professionally (receiving more direct bookings). The start of a year is the...

Attracting guests to your B&B

Attracting guests to your B&B

Written by Fern   B&B, hotel, holiday home. All of them are very different kind of accommodations with completely different vibes. In this article, I would like to focus on the...

Does a successful B&B depend on your managing skills?

Does a successful B&B depend on your managing skills?

Written by Fern   Starting a B&B is something that people often do at their own homes. If you have a few rooms left, why not rent them out to travellers or tourists? Or opening a small...

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