RoomRaccoon’s Hotel Reservation Software Reviews and Ratings

Rather than us telling you how impactful our all-in-one platform is, why not hear it from the people just like you who have experienced first-hand the positive impact of our solutions.

Our awards speak for themselves. See for yourself why industry professionals have voted us the best all-in-one hotel management system.

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RoomRaccoon has helped us to improve the operations with the simplicity of the operating system, giving me more time to focus on the hotel and the guest experience.
Jayson van Noordwyk
General manager


Still doubting the power of our automation? Here’s what hoteliers like you say about our hotel property management system.

Exceptional professionalism
Property Owner, Gleneagles Luxury Apartments
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"RoomRaccooon has transformed our booking management system overnight. The professionalism it allows us to deliver to our clients is exceptional."
They are always happy to help
Property owner, Crescent Place
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"We’ve been using RoomRaccoon now for a good few months, their training and Customer Success Managers are excellent."
A truly personalised experience
Property Owner, The Bull Auberge
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"They have created a platform that fills the void left by other PMS."
Intuitive system
General Manager, Ocean Sports
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"This is the best and easiest booking and channel management system I found available on the market. The team is really friendly and always ready to help in case of any queries. Will recommend without hesitation!"
Great Service
La Chataigne
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"RoomRaccoon is the most advanced system we have come across to manage our Guest House Reservations. Emails and payments are completely automated which has saved us so much time! "
User Friendly
Property owner, Mr. Kahawa Waterfront Suites
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"RoomRaccoon's best features are its user-friendliness, modernity, connection to our online payment system and other platforms, as well as the constant evolution and improvement."

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Elevate Your Business and Switch to RoomRaccoon

Improve your hotel’s operations and switch to RoomRaccoon now. Schedule your demo and see how we can empower you.

  • Use secure payments that enable payment requests from popular payment platform integrations.

Easy online check-in and upsell features that boost revenue.

  • Enjoy commission-free bookings with a smart website booking engine. 

Our HMS interface is simple to work with and implement.

Save valuable time by automating daily procedures.


RoomRaccoon is a cloud-based hotel management software that aims to increase efficiency, grow hotel sales, and build stronger guest relationships in an all-in-one platform. Our all-in-one solution encompasses a booking engine, channel manager and property management system for your front and back-end operations in one platform. With our cloud-based software, you can generate more direct bookings and revenue while easing the burden of everyday operations, thanks to automation.

RoomRaccoon launched in January 2017.

RoomRaccoon has over 10 000 users globally across over 50 countries.

You can find more about RoomRaccoon’s hotel software review on Trustpilot, Capterra, Google Reviews and Hotel Tech Report.

Our pricing starts from £119 per month (entry package) to £317 (enterprise package). The price you’ll pay will mostly depend on your needs. Properties with 10 rooms will pay less than properties with 50 rooms, and it will be dependent on whether you’re opting for a monthly or annual subscription. RoomRaccoon offers a fixed monthly or annual fee.

The right hotel management software will align with your business’s needs and come with many international connections, integrations, and solutions. Insist on a hotel management software that’s been reviewed by users, has a user-friendly design that’s not complicated, and has standard with bulk updating and automation features to save time and reduce mistakes.

RoomRaccoon was founded by Chief Product Officer (CPO) Nadja Buckenberger and Chief Executive Officer (CEO) Tymen van Dyl in 2017.

Our headquarters is in Breda, Netherlands and our offices are in Valencia, Spain; Cape Town, South Africa; and Lisbon, Portugal.

RoomRaccoon has over 100 team members in 11 countries across three continents: Africa, Europe and North America. We also have remote teams based in the US, Mexico, United Kingdom and Croatia. 

Our customer support team will assist you via online ticket and phone support in eight languages: English, Dutch, French, German, Italian, Portuguese, Spanish and Croatian. If you’re a premium or enterprise user, you have access to weekend customer support. We’re dedicated to empowering you with a 24/7 Help Centre with a Knowledge Base that answers your questions about our functionalities and system.

Absolutely! It’s an excellent idea to compare hotel reservation software reviews against your business’s needs. Different hotel booking software will have different features and functions, so choosing the right one will depend on what your property requires to thrive. You should also compare the ease of use, implementation program, integrations, and customer support.