RoomRaccoon Pricing

Choose an all-in-one package with flexible upgrades
Save 20%

Entry

£ 119 /per month
  • List Item #3

Starter

£ 153 /per month
  • List Item #3

Premium

£ 225 /per month
  • List Item #3
Popular

Enterprise

£ 316 /per month
  • List Item #3

PMS

Entry
Starter
Premium
Enterprise
Users

The number of user accounts

2
8
20
Unlimited
Customisable User Permissions

Assign team roles and permissions that determine a users control in RoomRaccoon.

-
Online Check-In

Invite guests to complete their online registration with our quick and easy online Check-in software and save valuable time with reduced front desk administration.

Online Check-Out

Invite guests to check out online through any device with our quick and easy online Check-out software. Request and receive payment from the guest for any outstanding charges.

Yield Management

Sell your rooms for the best price in real-time with the RoomRaccoon Yield Manager. Use this smart pricing tool to adjust your rates according to yield rules and always get the most bookings at the highest prices.

Fixed Ruleset
Fixed Ruleset
Fixed Ruleset/20 Custom Rules
Fixed Ruleset/75 Custom Rules
Automated Invoicing

Save time with auto-generated invoices, which you can split, send and track from the guest reservation. Our PMS ensures that your invoices are always accurate and up-to-date.

Guest Communication

With our easy-to-use email templates, you can customise and automate your guest communication. From booking confirmation to post-stay follow-ups.

Merge Bookers

By unifying multiple booker profiles or selectively combining specific fields and sections of profiles, you can easily manage and keep track of all your booker data in one place.

Booking Proposal

Guest inquiries are instantly converted into confirmed bookings. Guests confirm their booking via email and complete their booking by securely prepaying. Reservation status is updated to "Confirmed" upon payment, simplifying the process.

Group Bookings

Manage your guests and reservations by creating a centralised company profile, and block availability for a group or corporate accounts looking to stay on a future date.

Room Allotment

Grow and manage your group bookings. Allocate availability to a group profile and share a booking link with the primary booker or guests to book rooms through a custom booking engine.

-
-
Room Categories

The number of room categories you can create.

3
10
20
Unlimited
Debtor Control

Keep track of outstanding payments with a debtor's report. It gives you an overview of the amount owed on each reservation.

F&B List

Manage your food and beverage requirements with the F&B List. View upcoming meals, including breakfast, lunch & dinner, and distribute your daily meal schedule to your team quickly.

Booking Engine

Entry
Starter
Premium
Enterprise
Customisable

Customise your booking page with your brand's colors and logo for a seamless booking experience. You can also specify your booking conditions in the settings.

Booking Engine Upselling

Include an unlimited number of add-ons for guests to customise their stay with extra services like an in-room massage or welcome platter.

Commision-Free

The RoomRaccoon booking engine is 100% commission-free! You can sell as many rooms as possible and keep all your direct revenue.

Promotion Codes

Create custom discount codes that guests can redeem when booking direct. Include the code on your website or send a post-stay email welcoming guests back with a special discount.

Raccoon Price Checker

Allow potential guests to quickly compare your rates on popular booking channels and showcase your direct booking rates as the most attractive. This feature encourages more visitors to book directly with you on your booking engine.

-
-
GA4 Tracking

Embed a Google Analytics code onto the Booking Engine page to track your visitors.

-
GA4 Ecommerce Event Tracking

Embed a Google Analytics code onto the Booking Engine page to measure conversions.

-
-
Facebook Pixel Tracking

Embed a Facebook Pixel code onto the Booking Engine page to track visitors and conversions from your ad campaigns.

-

Channel Manager

Entry
Starter
Premium
Enterprise
Booking Channels

Sell your rooms on third-party booking channels - zero added commissions! The booking channel limits only apply to OTA two-way API connections.

3
5
Unlimited
Unlimited
Real-Time Synchronisation

Our powerful channel management software syncs your bookings across all channels in 5 seconds. No overbookings!

Distribute Multiple Channel Rates

Efficiently distribute multiple packages and rate plans such as breakfast-inclusive rates on your booking channels from a central location.

Google Hotel Premium Ads Partner

Connect your booking engine to Google Hotel Ads to increase online visibility and grow direct bookings through the favourable Pay-Per-Stay (PPS) bidding model.

Reporting

Entry
Starter
Premium
Enterprise
Daily Performance Insights

Get real-time performance insights on your property's daily activities and make better-informed decisions.

Revenue Performance Insights

Get a comprehensive view of your hotel's revenue streams with Detailed and Daily Revenue Reports, allowing you to analyze key insights.

Advanced Revenue Performance Insights

View comprehensive revenue data and track revenue against your target budget with advanced reports, including Year-on-Year Reports and Actual vs Budget Reports.

-
-

Payment Processing

Entry
Starter
Premium
Enterprise
Online Payments

Collect online payments at every stage of the guest journey: booking, pre- and post-arrival.

Payment Requests

Send payment requests directly from the guest reservation.

VCC Auto Charging

Auto-charge VCCs from OTAs when the card is activated - no manual effort is required.

Support

Entry
Starter
Premium
Enterprise
Help Centre Guides

Access to articles that answer frequently asked questions, including help videos.

Online Ticket Support
Ticket Response SLA
8 business hours
8 business hours
8 business hours
4 business hours
Telephone Support (Mon-Fri 9.00 - 22.00)
-
-
Telephone Support (Sat-Sun 8.00 - 16.00)
-
-

Raccoon Training Tokens

Entry
Starter
Premium
Enterprise
Raccoon Training Tokens - Number of Tokens Allocated

Training tokens are awarded to RoomRaccoon users as credits to use for system training and development. Tokens are valid for 12 months after the original purchase.

0
0
6
9
In-person Masterclass Credit Cost (per 5-hour session)
2
2
2
2
Online System Training Credit Cost (per session)
1
1
1
1
Additional Training Tokens

You can purchase training tokens should you require personal training for an additional once-off price of £45 per training token. Alternatively, you may purchase tokens in bulk at a discount:

£45
£45
£45
£45
5 tokens (10% discount)
£200
£200
£200
£200
10 tokens (20% discount)
£360
£360
£360
£360

Implementations

Entry
Starter
Premium
Enterprise
Implementation Programme
Setup Service: Rooms, Rates, Categories
£
£
£
£
Setup Service: Reservations Import
£
£
£
£

Available Upgrades


Entry
Starter
1 Upgrade of Your Choice
Premium
3 Upgrades of Your Choice
Enterprise
Unlimited Upgrades
Accounting Automation

RoomRaccoon integrates with various accounting software solutions.

-
RaccoonUpsell

An automated Guest Service Menu that upsells room upgrades and extra services to guests before arrival.

-
RaccoonHousekeeping

Manage your teams and back-office operations more effectively with a real-time housekeeping dashboard.

-
RaccoonID

Make guest registration a breeze with a digital ID and passport scanner that auto-populate guest details in the reservation.

-
Website Builder

Choose from over 50 unique templates and design a website for your property with our easy website builder.

-
RaccoonRev

Track competitors with a CompSet dashboard and adopt a competitive pricing strategy to always win the market.

-
White Label Booking Engine

Use a custom domain name for your Booking Engine and whitelist your documents, such as online check-in and booking confirmation emails.

-
RaccoonPay Card Machine

Charge all outstanding payments with the fully integrated RaccoonPay card machine.

-
Any Other Third-Party Connection

Looking for a specific tool or feature? From POS integrations to door lock technology, we integrate with over 300 third-party solutions.

-
= Optional upgrade. You can exchange your upgrade for a more suitable tool or feature.
A one-time activation fee applies. Take the first step towards transforming your accommodation business.

Try first, decide later.

30 day free trial. No credit card required.