Maximise visibility by connecting to your favourite booking channels with hotel channel manager software

Reach thousands of new guests and fill your reservation calendar faster. Manage all your rates through a channel manager that synchronises across multiple channels in just 5 seconds.

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The Channel Manager Customers Trust For Seamless Connectivity

“The convenience of online check-in, elimination of manual night audit tasks, streamlined channel management, and comprehensive all-in-one service are truly incredible.” – Julia Genatossio, General Manager at Edgartown Commons.

Keep track of all your channels, rooms, and rates from a single place.

Synchronise your availability in real time.

Keep your availability and rate plans updated in real time across all channels. When a guest books on an OTA or your property's website, the RoomRaccoon Channel Manager instantly updates all channels.

Keep your calendar full, and avoid overbookings.

Eliminate the fear of double bookings and the need to switch between extranets by connecting to your preferred online distribution channels with ease.

Make single or bulk rate updates with one click.

With just a few clicks, you can update individual rate plans or sync all your room rates with a bulk action toggle. This will help you save time and ensure that your prices remain competitive.

Centralise your channel management, and save time.

Easily set and manage room rates, availability, and restrictions (minimum stay, close to arrival, stop sell etc.) across all connected channels from a single place.

Master the Online Travel Market With RoomRaccoon’s Dynamic Hotel Channel Manager Module

Rate Management

Channel-specific pricing

Easily maintain rate parity or set different pricing for a specific channel. RoomRaccoon’s user-friendly hotel channel manager software lets you quickly and easily update pricing per channel.

Price Checker

Keep travelers on your website’s booking engine with the RoomRaccoon Price Comparison Widget. Guests are able to compare your direct rates to your rates on popular booking channels like Booking.com, Agoda, Expedia, and Airbnb.

Dynamic pricing

Apply dynamic pricing rules to select rate plans to automatically increase or decrease rates based on demand, optimising revenue and occupancy without the workload.

Single or bulk rate adjustments

Increase or decrease your rate plans on booking channels. Quickly and easily update pricing per channel or make bulk updates using the sync toggle.

Channel Management

Zero-added commission

Connect to any channel and receive bookings without paying extra commission using RoomRaccoon's hotel channel manager software. Plan your distribution strategy without any limitations.

Channel reports & insights

Keep track of your top-performing channels and optimise your distribution strategy with valuable insights from our channel reports.

200+ OTAs and other travel booking sites

Explore over 200 online booking channels and get listed on the most suitable OTAs for your hotel, lodge, hostel, B&B, guesthouse, or vacation rentals.

Direct API connections

Let your data flow seamlessly between RoomRaccoon’s Channel Manager and connected channels. We have secure, direct API partnerships and two-way connections with booking channels.

Inventory Management

Pooled inventory

Evenly distribute your inventory across all booking channels, including your website. In this case, your overall inventory reduces whenever you receive a booking.

Room mapping to OTAs

Sit back, relax, and leave the inventory mapping tasks to us. Our service involves mapping your rate plans within your property management system to your OTAs.

Booking delivery

Get all the bookings made on your website and third-party booking channels delivered straight to your hotel reservation system with immediate notifications.

5-second synchronisation

Rapid data synchronisation and automation through RoomRaccoon's fast channel manager reduce the likelihood of overbookings and underbookings.

Payments

VCC Management

The channel manager imports and stores virtual credit cards (VCCs) in the guest reservation, ensuring easy access and visibility.

Auto-Charge VCCs

Auto-charge VCCs upon activation and never miss revenue. You can also track charged and uncharged VCCs by booking channels in the VCC overview.

Payment modification

Upon modification or cancellation of a reservation, the channel manager updates the payment details.

Secure payment processing

RoomRaccoon partners with Peach Payments to allow guests to securely pay anytime during their stay and choose their preferred payment method and currency.

ROOMRACCOON MARKETPLACE

Plug into 200+ powerful sales channels

Easily connect to your preferred online booking channels and start selling. Zero added commissions!

Our speedy synchronisation takes just 5 seconds, so you can focus on delivering an amazing guest experience.

The Best Channel Manager for Booking.com

We're a trusted partner of Booking.com.

RoomRaccoon's hotel channel manager software has a robust two-way connection with the OTA giant, allowing advanced features that provide RoomRaccoon clients with a seamless all-in-one experience.

A single platform to increase revenue, streamline operations & delight guests.

An all-in-one solution, ready to revolutionise your property. Request a free demo today. Request a free demo today.

Channel Management Software for Hotels & Hosts

RoomRaccoon’s insight shows that the average hotel relies on 3-5 booking channels to sell its inventory. Download our buyer’s guide to learn how to choose the perfect solution for your accommodation business.

Download our guide to unlock insights.

FAQs About Hotel Channel Manager Software

1What is a Channel Manager (Channel Management Software), and how does it work?

A Channel Manager (also known as Channel Management Software or OTA Manager) is a tool that helps hotels, B&Bs, and other accommodations centrally manage the availability, rates, and other key information about their rooms. Whenever a room is booked or a rate is changed, all connected channels (such as Booking.com, Expedia, or Airbnb) are updated immediately. This prevents overbookings and ensures your rates and availability are always up-to-date.

For example, using RoomRaccoon is very straightforward: the platform automatically synchronises your rates and availability with every connected sales channel, without requiring any manual input.

2Why is a Channel Manager (Distribution Management Software) important for my hotel?

Because competition in the online travel market is fierce, it’s crucial to be visible on multiple platforms. A Channel Manager automates the process of updating prices and availability across various sites, which helps you:

  1. Increase bookings: by boosting your visibility.
  2. Prevent overbookings: as all channels are updated in real time.
  3. Save time and effort: by not having to update each channel manually.
3What are the main benefits of Channel Manager Software?

Using Channel Management Software (also referred to as Hotel Distribution Software) provides several key advantages:

  1. Time savings: Update your availability and rates for all channels at once.
  2. Fewer errors: Real-time synchronisation prevents duplicate bookings and outdated rates.
  3. Increased visibility: Connecting to multiple OTAs (both large and niche) helps you reach more potential guests.
  4. Higher revenue: With accurate rates and a wider reach, you’ll generally see more bookings.
  5. Centralised data insights: Everything is combined into one clear dashboard, allowing for quick and informed decisions.
Think of a Channel Manager like the conductor of an orchestra: all channels seamlessly play together, avoiding any chaos or double bookings.
4Which channels and online travel agencies (OTAs) can I connect to?

This varies by provider, but it’s wise to choose a Channel Manager that offers connections to a wide range of OTAs and other distribution channels. RoomRaccoon, for example, connects with over 200 channels, including:

  1. Major OTAs: such as Booking.com, Expedia, Airbnb, and Vrbo.
  2. Niche markets: like Mr & Mrs Smith, Agoda, and Ctrip.
  3. Global Distribution Systems (GDS): such as Amadeus, Pegasus, and Travelport.
  4. Metasearch engines: like Google and TripAdvisor.
This approach expands your reach and increases your chances of receiving more bookings.
5How can I integrate Channel Manager Software with my existing hotel management system (PMS)?

Your Channel Manager and Property Management System (PMS) must communicate seamlessly. This means that every reservation and rate change is automatically updated in both systems.

With RoomRaccoon, the Channel Manager, PMS, Booking Engine, and Payment Processing System are all part of a single platform. That way, you don’t have to deal with multiple separate connections, reducing errors significantly. You also get support and training for setting up the integrations and migrating data.

6What should I look for when choosing a Channel Manager (Hotel Channel Management Software)?

There are various features that can help you manage your online distribution effectively:

  1. Wide channel selection: The more OTAs, niche markets, and GDS platforms you can connect to, the bigger your reach.
  2. Real-time synchronisation: Minimizes the risk of double bookings and unwanted vacancies.
  3. Bidirectional integration: Make sure the system not only sends data out but also receives bookings back into your PMS.
  4. Easy-to-use dashboard: One central place to manage all rates, availability, and restrictions.
  5. Automation: Look for automated rate rules, promotions, and packages.
  6. Security and compliance: Check whether the software meets relevant data protection regulations.
  7. Customer support and training: Good support is essential during implementation.
  8. Costs and contract terms: Find out whether there are fixed subscription fees or if commissions are charged per booking.
7How does a Channel Manager (Online Distribution Software) work in practice?
Imagine the Channel Manager as a smart assistant that monitors your room inventory around the clock. When someone books a room on an OTA (e.g., Booking.com), the Channel Manager sends those reservation details straight to your PMS. At the same time, it updates your availability across all other sites, ensuring no duplicate bookings can occur. This way, your calendar is always current, and you don’t have to manually check if any rooms remain.
8How much does Channel Manager Software cost?

The cost depends on the provider and the features you choose. At RoomRaccoon, for example, you pay a fixed monthly or annual fee (with a 20% discount if you opt for an annual subscription), and there are no additional commissions per booking. You’ll get immediate access to the entire platform (PMS, Channel Manager, Booking Engine, and Payment Processing System). This means you know exactly what you’re paying for without any financial surprises.

9Can a Channel Manager also help with managing promotions and packages?

Yes, most Channel Management Systems (such as RoomRaccoon) allow you to:

  1. Create special offers: like last-minute deals.
  2. Combine packages: with extras such as a welcome drink or breakfast.
  3. Sync discounts and promotions: to all connected OTAs.
This is convenient if you want different pricing or packages for various target groups or seasons.
10How do I get started with a Channel Manager (Distribution Platform) for my accommodation?
  1. Compare providers: Look at features, integrations, customer support, and pricing models.
  2. Request a demo: Get a guided tour of the platform to see if it’s user-friendly.
  3. Implement and integrate: Ensure a smooth connection with your PMS or reservation system.
  4. Train your team: Take advantage of implementation sessions and manuals so everyone knows how to use them.
  5. Monitor and optimise: Keep an eye on reports and adjust where necessary (e.g., pricing or strategy).

In short: A Channel Manager (Channel Management Software / OTA Manager) is an indispensable tool for any hotel or B&B looking to sell rooms on multiple platforms without chaos. It provides real-time updates of rates and availability, reduces errors, and broadens your reach. With a solution like RoomRaccoon, you have everything in one place: a PMS, Channel Manager, and Booking Engine, enabling you to work efficiently and generate more revenue.

Want to learn more about how RoomRaccoon can help with channel management? Request a free demo.