ID SCANNER FOR HOTELS

Fill guest information in seconds with a hotel ID scanner.

RaccoonID is a hotel ID scanner that speeds up check-ins and improves accuracy by automatically filling in guest details—so you can skip manual data entry.
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Upgrade with RaccoonID to skip the typing and speed up arrivals

Information accuracy

Real-time scanning captures guest data with precision, reducing typos and manual entry mistakes.

Compliant

Guest data stays secure and is stored directly in your PMS—never passed to external services.

Hands-free check-in

Guest info is extracted and filled in automatically, so your team saves time and focuses on hospitality.

Fast and guest-friendly from the front desk to their phone.

  • ID scanning — Instantly fills guest details into your PMS for faster, error-free registration.
  • Tablet-friendly interface — Easy for staff to operate or for guests to use directly at check-in.
  • Integrated with online check-in — Ensures a smooth, consistent experience across all devices.
  • Fast onboarding — Reduces wait times and eliminates awkward manual data entry.

Collect the right data and meet every requirement.

  • Structured data capture — Ensures all guest profiles are complete and regulation-ready.
  • Region-aware templates — Automatically align with local guest reporting requirements.
  • PMS-native storage — Keeps sensitive data secure without third-party involvement.
  • Auto-sync to reports — Reduces errors and helps you stay ahead of compliance checks.

Why hoteliers love us

Exceptional professionalism

"The RoomRaccoon platform is very user friendly and the onboarding process was very seamless and flexible. It only took about a week. Above all, the customer service proposition was elite."

Gleneagles Luxury Apartments, Perth & Kinross

A truly personalised experience

"We have been so happy to find a hotel booking service that caters to small boutique hotels and has customer service responses that keep our business flowing."

The Bull Auberge, Suffolk

They are always happy to help

"We’ve been using RoomRaccoon now for a good few months, their training and Customer Success Managers are excellent. Being new to the industry support is essential and they definitely do offer it."

Crescent Place, Gloucestershire

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All the tools you need, all in one platform.

Gain more control with your PMS, more reach with your Channel Manager, more direct bookings with a Booking Engine, and more ways to get paid with integrated Payments.

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FAQs: Digital ID scanner

1What is RoomRaccoon’s digital ID scanner?

The digital ID scanner automatically reads guest data from passports or ID cards and fills it into the system, saving time and reducing errors.

2How does the digital ID scanner work?

Using OCR (Optical Character Recognition), the scanner extracts information like name and date of birth and enters it directly into the guest profile.

3Which ID documents are supported?
The scanner supports passports, European ID cards, driver’s licenses, and other machine-readable documents. Support is updated regularly.
4Can the ID scanner be used during online check-in?

Yes, guests can upload a scan or photo of their ID before arrival, allowing the system to process their details in advance.

5Is the scanner secure and GDPR-compliant?
Yes, the ID scanner complies with GDPR. Guest data is processed securely and only used for registration, never shared without consent.
6Do I need extra hardware to use the scanner?
No, it works with existing devices. Guests use their smartphones, and staff can use a standard webcam or built-in camera.
7Does the ID scanner really save time at the front desk?
Absolutely. Auto-filling guest details speeds up check-in and reduces manual admin tasks for staff.
8How does the scanner help prevent errors?
Since data is pulled directly from official documents, the risk of typos and incorrect entries is greatly reduced.
9Can scanned data be reviewed or edited?
Yes, all scanned details are visible in the guest profile and can be reviewed or manually adjusted by staff if needed.
10Is the digital ID scanner available in all RoomRaccoon plans?
It depends on your plan. The scanner is included in some packages or available as an add-on. Contact RoomRaccoon for more info.

Speed up arrivals and stay fully compliant without extra effort.

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