Upgrade for a better way to manage your team, your time,
and your turnover
Automated
Assign tasks, calculate timing, and generate daily cleaning schedules without manual planning.
Customise
Tailor your team view by floor, room type, or building section. Create your own cleaning labels and time estimates.
Put tasks in their hands
Give your team an intuitive tool to view tasks, update statuses, and log issues—straight from their phone.
Smarter scheduling for spotless stays.
- Smart rules – Auto-schedule cleanings for stayovers and empty rooms.
- Task timing – Calculate cleaning duration by suite type and add-ons.
- Recurring jobs – Plan weekly or seasonal tasks like deep cleans or lobby resets.
- Forecast view – See tomorrow’s workload before it becomes today’s problem.
Stay on top of every detail—without ever printing a list.
- Live cleaning timers – Track progress and keep turnover moving smoothly.
- Multi-room assignment – Bulk assign tasks by floor, building, or custom group.
- Skip status & custom notes – Log “do not disturb,” requests, or one-time instructions.
- At-a-glance dashboard – View daily status updates in a single, scrollable list.
Built-in reporting for maintenance and lost & found.
- Maintenance reports – Create tasks with photos and auto-assign to maintenance.
- Lost & found logging – Document items with images and guest details.
- Status resolution – Mark tasks as resolved or pending for full transparency.
- Real-time alerts – Notify the right team instantly—no middleman needed.
Mobile workflows for housekeepers and inspectors.
- Mobile-friendly team interface – View and manage tasks from any device, no printouts needed.
- Role-based task lists – Show only relevant jobs by user type (housekeeping, maintenance, inspection).
- Ready-to-inspect flow – Flag rooms for post-clean checks if needed.
- Daily team overview – Track who’s doing what, and what still needs doing.
Why hoteliers love us
Exceptional professionalism
"RoomRaccooon has transformed our booking management system overnight. The professionalism it allows us to deliver to our clients is exceptional."
Gleneagles Luxury Apartments, Perth & Kinross
A truly personalised experience
"They have created a platform that fills the void left by other PMS."
The Bull Auberge, Suffolk
They are always happy to help
"We’ve been using RoomRaccoon now for a good few months, their training and Customer Success Managers are excellent. Being new to the industry support is essential and they definitely do offer it."
Crescent Place, Gloucestershire
Our recommended resources
All the tools you need, all in one platform.
Gain more control with your PMS, more reach with your Channel Manager, more direct bookings with a Booking Engine, and more ways to get paid with integrated Payments.
FAQs: Hotel housekeeping software
When embarking on the task of selecting housekeeping software, it is crucial to take into account a range of features and capabilities. It is also important to consider your hotel’s needs, including:
- The size of your staff
- The complexity of your operations
- Your specific reporting requirements
By carefully weighing these factors, you can make an informed decision that will help you optimise your housekeeping processes and maximise your efficiency and productivity.
Key features to look for in housekeeping software include:
- Housekeeping Schedules: The software helps housekeeping managers organise and prioritise cleaning and maintenance tasks for each room or unit. RoomRaccoon’s housekeeping module lets you schedule Smart Tasks in advance.
- Housekeeping Web App: Opt for housekeeping software with mobile responsive interfaces for effective communication on the go. Housekeepers can easily access RoomRaccoon’s housekeeping module by logging in on their phones and creating a quick web app shortcut.
- Room Assignment: It assists in assigning team members to guests’ rooms and makes it easier to update room statuses and manage tasks.
- Team Management: The ability to create team member profiles to monitor availability and performance. This is especially handy for hotels that outsource their housekeeping and maintenance.
- Integration with Other Systems: It is important for your housekeeping team to consider data such as room add-ons. Ideally, your property management system should be able to communicate this information.
