HOTEL HOUSEKEEPING SOFTWARE

Keep your suites spotless and your team in sync.

RaccoonHousekeeping gives your property a centralised, mobile-friendly tool to assign tasks, track cleaning and maintenance in real time, and elevate the entire guest experience.

Upgrade for a better way to manage your team, your time,
and your turnover

Smarter scheduling for spotless stays.

  • Smart rules – Auto-schedule cleanings for stayovers and empty rooms.
  • Task timing – Calculate cleaning duration by suite type and add-ons.
  • Recurring jobs – Plan weekly or seasonal tasks like deep cleans or lobby resets.
  • Forecast view – See tomorrow’s workload before it becomes today’s problem.

Stay on top of every detail—without ever printing a list.

  • Live cleaning timers – Track progress and keep turnover moving smoothly.
  • Multi-room assignment – Bulk assign tasks by floor, building, or custom group.
  • Skip status & custom notes – Log “do not disturb,” requests, or one-time instructions.
  • At-a-glance dashboard – View daily status updates in a single, scrollable list.

Built-in reporting for maintenance and lost & found.

  • Maintenance reports – Create tasks with photos and auto-assign to maintenance.
  • Lost & found logging – Document items with images and guest details.
  • Status resolution – Mark tasks as resolved or pending for full transparency.
  • Real-time alerts – Notify the right team instantly—no middleman needed.

Mobile workflows for housekeepers and inspectors.

  • Mobile-friendly team interface – View and manage tasks from any device, no printouts needed.
  • Role-based task lists – Show only relevant jobs by user type (housekeeping, maintenance, inspection).
  • Ready-to-inspect flow – Flag rooms for post-clean checks if needed.
  • Daily team overview – Track who’s doing what, and what still needs doing.

Why hoteliers love us

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All the tools you need, all in one platform.

Gain more control with your PMS, more reach with your Channel Manager, more direct bookings with a Booking Engine, and more ways to get paid with integrated Payments.

FAQs: Hotel housekeeping software

1What is housekeeping software?
Housekeeping software, also known as property management software (PMS) or hotel management software, is designed to streamline and optimise the management of various tasks related to the housekeeping and maintenance operation of accommodations, such as hotels, hostels, serviced apartments, guesthouses, and other hospitality businesses. Hotel managers and housekeeping staff use RoomRaccoon’s cloud-based management system with integrated housekeeping software to enhance the overall guest experience and efficiently manage their properties.
2What factors should I take into account when selecting hotel housekeeping software?

When embarking on the task of selecting housekeeping software, it is crucial to take into account a range of features and capabilities. It is also important to consider your hotel’s needs, including:

  • The size of your staff
  • The complexity of your operations
  • Your specific reporting requirements

By carefully weighing these factors, you can make an informed decision that will help you optimise your housekeeping processes and maximise your efficiency and productivity.

Key features to look for in housekeeping software include:

  • Housekeeping Schedules: The software helps housekeeping managers organise and prioritise cleaning and maintenance tasks for each room or unit. RoomRaccoon’s housekeeping module lets you schedule Smart Tasks in advance.
  • Housekeeping Web App: Opt for housekeeping software with mobile responsive interfaces for effective communication on the go. Housekeepers can easily access RoomRaccoon’s housekeeping module by logging in on their phones and creating a quick web app shortcut.
  • Room Assignment: It assists in assigning team members to guests’ rooms and makes it easier to update room statuses and manage tasks.
  • Team Management: The ability to create team member profiles to monitor availability and performance. This is especially handy for hotels that outsource their housekeeping and maintenance.
  • Integration with Other Systems: It is important for your housekeeping team to consider data such as room add-ons. Ideally, your property management system should be able to communicate this information.
3How much does hotel housekeeping software cost?
Our HMS includes an integrated housekeeping management software module as an upgrade. This means you’ll have housekeeping management capabilities and benefit from a robust hotel PMS, channel manager, and integrated booking engine. Visit our pricing calculator, input your number of rooms, choose a package, and view prices for a quote.

One dashboard for every mop, note, and maintenance task.