You can manage your reservations, spa, restaurant, and bar sales from a single system with a POS connection.
Can you charge it to my room? Hotel staff often get asked this when a property has multiple facilities.
Integrating a hotel point of sale system to your RoomRaccoon PMS automatically adds a charge to a guest’s final payment, rather than making the team manually add in expenses throughout the guest’s stay.
Sales are automatically recorded in RoomRaccoon’s accounting dashboard for a complete overview of your revenue and property’s performance metrics.
Billing errors are frustrating and time-consuming. By eliminating mistakes through automation using a POS system, you can ensure a pleasant check-out experience for your guests.
Connect the RoomRaccoon Property Management System to your hotel point of sale system and run your operation from a single point of contact.
Revenue generating features like RaccoonUpsell offer guests relevant extras during check-in to improve their stay.
Similarly, mobile point-of-sale devices for restaurants can suggest the perfect complimentary wine and other menu items to upsell to enrich the customers’ dining experience.
When Point-Of-Sale (POS) and Property Management Systems (PMS) ‘talk,’ they communicate guest purchases with their room numbers. This streamlines the process of charging restaurant sales and other charges to a guest’s room.
Hotels use a PMS to manage their daily front desk tasks like booking reservations, allocating rooms, check-out guests, managing rates, etc. A POS adds another layer to this automatic process by integrating a hotel’s restaurant or bar to manage guests’ purchases from a centralised point.
It’s very simple. The POS system queries the PMS in real-time to verify the guest status and room number and then automatically posts the charge to the relevant folio number within the PMS through the interface. This gives staff more time to focus on guest service and eliminates billing errors commonly caused by misplaced tickets and typos.