SOLUTIONS
#1 Hotel Front Desk Software To Boost Your Hotel Operations
Manage your property effortlessly with RoomRaccoon's comprehensive hotel front desk software suite. It centralises check-in/check-out, payment processing, guest management, and more, streamlining your operations for greater efficiency.
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2017
Founding year
100
Employees global
57
Customer countries
80%
YoY Growth
10000+
Users
Discover the Power of Unified Hotel Front Desk Software with RoomRaccoon
Streamline Your Hotel Operations with Our Feature-Rich Front Desk Software, Simplifying Your Management Efforts.
Check-in and Check-Out:
Bid farewell to long queues and delays at the front desk. Our hotel reservation software offers the convenience of self-service technology, allowing for swift guest arrivals and departures, reducing wait times, and leaving a positive impression on your guests.
Guest Communication Tools:
Effortlessly keep guests informed throughout their stay by utilising customisable email templates for booking confirmations, pre-arrival and post-stay emails. These emails can be triggered manually or automatically.
Reservation Management:
Simplify the entire reservation process with our intuitive software. Seamlessly handle bookings, cancellations, and modifications, ensuring a smooth and hassle-free experience for your guests.
Room Inventory and Housekeeping
Effortlessly manage your room inventory and assign housekeeping tasks with our comprehensive software. Keep track of room status, cleaning schedules, and maintenance requirements for optimised housekeeping operations.
Effortless Integrations with Other Software Solutions
Our small hotel management software integrates with PMS, booking engines
, online travel agencies, CRM and guest profile management systems. This ensures seamless operation across all systems, eliminating the need for manual work or double-entry.
Improving Guest Experiences with Front Desk Software
Tailored Solutions for Seamless Operations and Unforgettable Guest Experiences.
Yield manager
Get the most out of each room or room category sold by implementing yield rules in your RMS.
Integrated payment platform
Maximise guest payment satisfaction with seamless, secure transactions throughout their customer journey, online or at the front desk, while centralising and organizing all transaction data for easy monitoring
400 + integrations
We've integrated with top businesses in the hospitality industry so you can enhance and amplify the guest experience.
Automated upselling
Your guests will pay for extra services and property amenities like spa massages and hot tub.
User roles and permissions
Easily assign tasks to your staff and allocate different access levels in the system.
Easy-view calendar
The reservations calendar stores all your bookings in one consolidated interface and updates them in real-time.
What Hoteliers in the UK Say About RoomRaccoon's Hotel Front Desk Software
Still doubting the power of our automation? Here’s what hoteliers like you say about our hotel property management system.
Exceptional professionalism
"RoomRaccooon has transformed our booking management system overnight. The professionalism it allows us to deliver to our clients is exceptional."
Mariessa Devlin, Gleneagles Luxury Apartments
Makes life easier
"What is RoomRaccoon in one word……. BRILLIANT! It has made my life as a B&B owner so much easier"
Owner, 58 On Hume
User Friendly
"RoomRaccoon's best features are its user-friendliness, modernity, connection to our online payment system and other platforms, as well as the constant evolution and improvement."
Property owner, Mr. Kahawa Waterfront Suites
Intuitive system
"This is the best and easiest booking and channel management system I found available on the market. The team is really friendly and always ready to help in case of any queries. Will recommend without hesitation!"
General Manager, Ocean Sports
FAQs ABOUT HOTEL FRONT DESK SOFTWARE
1What is hotel front desk software and how does it work?
Hotel front desk software serves as an integrated online platform that combines all your systems in one place. Its primary purpose is to simplify and automate your day-to-day tasks. By utilising this front desk system, you can eliminate manual processes, allowing for quicker and more autonomous handling of various operations.
2What are the key features and benefits of hotel front desk software?
Hotel front desk software streamlines operations and improves guest satisfaction. It offers easy reservation management, room occupancy tracking, staff and guest communication, as well as data-driven decision-making through reporting and analytics. An essential tool for competitive hotels providing top-notch guest experiences.
3 Why is an all-in-one hotel front desk management software better than single-use solutions?
Opting for an all-in-one hotel management software is the way to go. It's better than using single-use solutions because it consolidates various systems into one platform, making operations more efficient.
Unlike individual solutions, an all-in-one software solution provides seamless integration, meaning you don't have to switch between different applications. This simplifies tasks, reduces manual work, and enhances productivity.
4 Can front desk software integrate with other hotel management systems?
Yes, front desk software can integrate with other hotel management systems. It is important to choose software that offers seamless integration with other systems to ensure efficient and effective management of the hotel.
5 Is front desk software user-friendly, and how can hotel staff be trained to use it?
Yes, front desk software is user-friendly, and RoomRaccoon's intuitive and easily navigable software stands out for streamlining hotel operations.
With its user-friendly interface, hotel staff can quickly adapt to the software and efficiently handle various tasks, including managing guest check-ins, check-outs, reservations, and room assignments.
We offer hands-on training, comprehensive materials, and ongoing support to ensure a smooth and efficient learning experience for staff.
6How much does RoomRaccoon's hotel front desk software cost?
Our hotel booking software offers competitive pricing starting from just £119 on an annual subscription and up. RoomRaccoon's hotel front desk software offers subscription packages customised to fit the unique needs of each property. You can select from the Entry, Starter, Premium and Enterprise packages, depending on the number of rooms in your hotel.
Notably, you have the opportunity to try RoomRaccoon for free, and explore the subscribed product without any lock-in contracts. If you decide to cancel, you can do so at any time.
After the free period, schedule a demo to explore how RoomRaccoon's hotel management software can enhance efficiency, increase revenue, and elevate the guest experience at your hotel.
7Does front desk software offer reporting and analytics capabilities for performance tracking?
Front desk software typically offers reporting and analytics capabilities to help track performance and measure key metrics.
This can include data on metrics like occupancy rates, revenue, and guest satisfaction scores, which can be used to identify areas for improvement and make data-driven decisions.
With RoomRaccoon, users can track key metrics, generate detailed reports, and gain valuable insights into their operations, all in a user-friendly interface designed to make the process as seamless as possible.
8What customer support and assistance options are provided for the software?
RoomRaccoon offers a variety of customer support and assistance options for their software. These include a knowledge base with articles and tutorials, email support for any questions or issues, and a phone support line for more urgent matters.
Additionally, they offer live chat support during business hours for quick and convenient assistance.
