PMS

Our Property Management System helps hoteliers manage their business effectively by automating repetitive administration tasks. At RoomRaccoon we also provide hoteliers with real-time insights into business performance and optimise there financial performance through a range of tools.

Everything you want and so much more! 

We offer all of the functionality you would expect from a PMS designed for independent hotels. Full management of reservations including room allocation and drag and drop room swaps. Group Management makes managing group reservations simple and straightforward. Guest communication is seamless with a variety of personalised emails covering pre-arrival, in-stay and post departure, all of which can be wholly automated. Full accountability with our comprehensive audit trials.

Features feast

In addition to our standard functionality we also offer a range of features to really supercharge hotel management. In-built  Yield Management enables you to maximise hotel performance. Online check-in enables hotels to collect information pre-arrival, streamlining check-in procedures and enhancing guest experience. Custom reports enable hotels to display the exact information require for their requirements. Our extensive range of integrations mean hotels can connect directly with their favoured systems and applications for accountancy, door locks, point of sale, reputation management and payment providers. 

Safety first!

The details of your guests must of course be stored safely. Safety is therefore extremely important. With a Property Management System that works 'in the Cloud', all data is stored securely. Many times safer than a fixed computer or paper reservation book. Of course you do not want all your guests' data to be 'on the street', thanks to RoomRaccoon's hotel software that will never happen. RoomRaccoon is also PCI-compliant, which means that we are certified and approved to store credit card data securely. So are you looking for secure PMS software? Then it is definitely worth trying out RoomRaccoon.

Useful reports and statistics

Many small hotels and bed and breakfasts have no idea what exactly the occupancy rate is or which booking channels generate the most bookings. This is of course very important information that you can certainly use. With the RoomRaccoon Property Management System you can create a well-organised report in just a few clicks. For example, make a handy report with the room availability of the past months, quickly calculate the average room rate or simply create an overview with the preferences of the guests. In short: A powerful piece of software to quickly get an insight into the statistics of your hotel or Bed & Breakfast.