The perfect guest experience starts with the perfect software
Why choose RoomRaccoon to manage your property?
Discover a PMS that hoteliers from around the world are calling their new superpower for managing their property.
Automate your front desk tasks and say goodbye to overbookings with RoomRaccoon's smart hotel-first PMS.
Automate Processes and Rate Adjustments
Our software will save you time by automating processes and giving you more control. From automatic invoicing, to automated emails and online check-in. We give you more time to focus on your guests.
Automate Your E-mails
Our software comes set with automatic reservation confirmations, pre-stay and post-stay mails that can be customised to give your guest a great experience.
Work in the Cloud, from Anywhere
View and manage all your reservations wherever and whenever you want. The Property Management System is fast, secure and fully 'responsive' on a laptop, tablet and smartphone.
Increase your Revenue
Our PMS includes all the features that you would expect, without the need to integrate with third party plugins. Our online check-in feature, revenue planner and yield management tools are designed
Dedicated Local Support
We understand that starting with a new Property Management System can be overwhelming and that there might be some questions along the way. For this reason we provide our customers with an in-depth online support portal where they can find assistance with any frequently asked questions. You will also have access to a local support team, should there be anything they need to assist with.
Perfect for Independent Hotels
Far too many independent hoteliers spend copious amounts of time on tedious admin jobs while not having access to the tools and resources they require to really get the most out of their hotel as a business. This often leaves them with less time to focus on the experience they offer their guests. Our PMS system is built by a team of hotel owners, managers and industry experts who are dedicated to providing you with a solution to automate processes, save time and increase your revenue.
More than just a PMS
RoomRaccoon's Hotel-first PMS truly brings it all together. Our team is focussed on delivering a solution that offers much more than the basic needs and admin tasks. We are dedicated to providing you with a set of tools that helps you maximise your revenue. Our software comes with a set of integrated features to save you the need for having hundreds of third party plugins. We offer accounting automation, yield management, competitor price planning, revenue management, reports and analytics, integrated upselling and Google Hotel Ads integration all in one place.
Let Insights and Reports lead the way
Most small hotels do not know what the actual occupancy rate of their property is, or from which booking channel most of their bookings come. With our PMS, we turn data into actionable insights for you and provide you with the tools you need to easily and quickly create reports with your most vital information. Knowing where your revenue comes from gives you the power to directly influence and increase it. With RoomRaccoon you will have all of this with nothing but a few clicks.
What sets RoomRaccoon's Hotel PMS System apart from the rest?
Increase your RevPAR with integrated upselling.
Allow your guests to seamlessly upgrade rooms or purchase add-ons with our built-in online check-in feature. Set it up, sit back and watch your revenue per available room increase.
Set-and-forget smart yield management for your hotel.
Make sure that your room prices adjust along with demand. Set rules to adjust prices automatically based on occupancy rate with our simple-to-use yield management tool.
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Plan ahead and beat your competition by offering the best rates on the right dates.
Time is limited and competition is tough. Our rate planner allows you to plan for the future and set your prices in accordance with what your designated competitors are doing.
All-in-one integrated offline/online payment solution.
When we say all-in-one we mean it. RaccoonPay is the only payment solution you will ever need, and it is fully connected to the rest of our management software. Accept online and offline payments from debit cards, credit cards, and VCCs and save money on transaction costs.
See what our customers say about RoomRaccoon
Discover our partners and integrations
Even though we have the most complete hotel management system in the world, with the most built-in features, we know that there are some important third-party plugins. Have a look at our extensive list of partners and connections.
Discover our Connectivity Partners