Hotelcore
Hotelcore provides an all-in-one operations platform for hotels, enhancing digital communication, guest services, and team organisation.
It features customisable tools like Hotelboard, a Digital Guest Directory available as an app and web version, a Hotel Newspaper, and an Info Channel for in-room TVs. These tools aim to improve guest experiences, increase service quality, boost sales, promote teamwork, and lessen staff workload.
About Hotelcore
Hotelcore stands as a pioneering force in the hospitality industry, serving over 6,500 customers across the globe.
This platform simplifies hotel operations by bringing together everything hotels need to improve their guests' stay and their team's work smoother, all in one place. The heart of Hotelcore's system is the Hotelboard, a tool that helps manage guest requests and keep hotel staff organised and connected.
Beyond just offering technology, Hotelcore is dedicated to helping hotels every day. They provide personalised support, answer questions, and share advice on integrating their software into daily hotel operations.
Benefits
- Seamless Guest Check-in: Pre-check-in allows guests to complete essential details before arrival, speeding up on-site check-in. This is done via the Digital Guest Directory app, where guests also access stay information, tips, and offers in advance.
- Reduced workload: By automating the transfer of guest data to RoomRaccoon, hotels can ensure a smoother and more reliable check-in process. This not only boosts operational efficiency by cutting down on manual data entry but also elevates the overall guest experience by allowing staff to dedicate more time to personalised service.
- Automated Communication: Automated communication boosts host revenue by providing guests with pre-arrival details, direct access to services, and exclusive offers through a"Journey Mail," encouraging additional bookings and services.
How does the Hotelcore integration with RoomRaccoon work?
RoomRaccoon and Hotelcore integrate to enhance operational efficiency and guest experience. Hotelcore's Digital Guest Directory serves as a central hub where guests can find important information and digitally reserve the hotel's amenities and services.
RoomRaccoon leverages this guest data to facilitate direct communication and improve service delivery.
Guests can speed up their arrival process using the pre-check-in feature in Hotelcore's Digital Guest Directory. This action immediately updates their details in RoomRaccoon’s property management system, streamlining the check-in process by reducing wait times and improving guest satisfaction.
Connect to Hotelcore
Contact our Customer Success Team today to inquire about connecting to Hotelcore. Not a RoomRaccoon customer? Get a free demo.
Category
Hotel App
