The Essential Hotel SOP Handbook
Running a hotel means managing a lot of moving parts, and without clear guidelines, things can quickly get out of hand. That’s where SOPs for hotels
Running a hotel means managing a lot of moving parts, and without clear guidelines, things can quickly get out of hand. That’s where SOPs for hotels
Your online reputation is the window into your business for prospective guests. By doing these 5 things, you will be able to build and maintain a strong online reputation.
For hoteliers, it is important to understand the journey of a tech-savvy traveller. The guest experience can be broken down into five stages: research stage, booking stage, arrival stage, stay stage and post-stay stage.
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