Property Management System

A Property Management System is also known as hotel management software or reservation system. But what exactly does a PMS do? A Property Management System is the software that keeps your hotel or B&B running. A PMS system saves all reservations of the hotel and can be managed easily. A paper 'reservation book' is now a thing of the past. The hotel software in which all reservations are available is accessible everywhere (in the cloud) and accessible from any type of device (tablet, laptop of smartphone).

The functions of PMS software

With a user-friendly Property Management System you can easily keep track of all reservations and bookings within your hotel or B&B. This way you can see which reservations have already been paid, which guests have already checked out, but also whether there are customer-specific wishes. Within the hotel PMS Software you can efficiently manage the activities within the hotel. The software has useful functions that allow you to save a lot of time, such as invoicing and calculating the occupancy rate.

Even more possibilities

Thanks to automatic invoices you no longer have to work in Word or Excel, you can easily save a lot of time with this. But a Property Management System can also make a major contribution to the hospitality of your hotel or B&B. How about a pre-arrival e-mail with an overview of attractions near your hotel. With returning guests, keeping track of their preferences is a piece of cake with a PMS. And it is even possible to send an e-mail after departure with the question whether they want to leave a review.

PMS in the cloud

One of the most important advantages is that the RoomRaccoon’s Property Management System is fully functional in the Cloud. No more expensive hardware that can only be used at the reception of your hotel or B&B. The PMS is accessible everywhere, whether you are sitting on the terrace with a smartphone or tablet or want to look after something at home on your computer at night. All reservations are safe and secure on our Hotel Software in the cloud. Quickly stop that paper reservation book and quickly switch to a user-friendly Property Management System.

Happy customers

RoomRaccoon is incredibly easy to use. Your customer service is excellent and I could not recommend RoomRaccoon highly enough.

RoomRaccoon is incredibly easy to use. Also the fact that it is cloud based is superb and the employees that handle all the channel management uploading make it a dream to use, your customer service is excellent and I could not recommend RoomRaccoon highly enough.

Gordon Redgrave Scott

Chelford B&B

The patience you have all shown has been outstanding and we are so grateful for the time you have spent to ensure we were comfortable with the end product.

Dear Fern, Gertjan and Nadja,

We would like to thank you all so much for the help and support you have given us in setting up our RoomRaccoon account. We were a little nervous starting our first direct booking site but need not have concerned ourselves in the least. The support we have received from everyone we have dealt with at RoomRaccoon has been outstanding, from our very first conversation to going live on our website. We have been supported every step of the way during the process and there has always been someone at the other end of the phone to reassure and guide us. The patience you have all shown has been outstanding and we are so grateful for the time you have spent to ensure we were comfortable with the end product.

All three of you are an absolute credit to your company and have made the process so easy - we have to question why we didn't sign up with RoomRaccoon long before! We are confident our direct bookings will increase with this straight-forward system and you can rest assured, we shall spread the good word about RoomRaccoon.

Mark and Leigh Nevill

10to12 Folkestone

The system itself is very user-friendly, many times better than our excel sheets ;-) We hope to be successful for many years, thanks to the RoomRaccoon team.

Via Google we have found RoomRaccoon. We liked the professionele look of it and asked for a demo. We were not at our place with our previous provider and for a similar price you get a lot more at RoomRaccoon. Of course, we not only looked at the price, but we are also very pleased with the professional and service-oriented approach. The system itself is very user-friendly, many times better than our excel sheets ;-) We hope to be successful for many years, thanks to the RoomRaccoon team.

Kris

Nieuw Uilenburg

Property Management System