SOLUTIONS

The only independent hotel management software that drives real results

Your property is one-of-a-kind. And that’s why you deserve a one-of-a-kind hotel software solution that elevates every aspect of your unique hotel, from reservations to guest satisfaction.

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RoomRaccoon Independent Hotel Solutions

One system. Many features.

RoomRaccoon is the most complete hotel management system for independent hotel owners and managers who are serious about increasing occupancy, boosting revenue, and providing a better guest experience. 

 

You profit from our award-winning cloud-native HMS platform that is complete with core systems like a booking engine, revenue management system, channel manager, and payments solution. 

 

  

Property Management System 

Manage your entire client-facing operations from a centralised, real-time dashboard — bookings, registry, invoicing, guest communication, and more. Specialised group bookings and advanced features like Housekeeping Smart Rules and Online Check-In with integrated Upselling make RoomRaccoon the complete package for independent hotels. Read more

 

 

Channel Manager


RoomRaccoon is already connected to over 100 top OTAs. Simply, select a booking site from the RoomRaccoon Marketplace, list your rooms, and start selling! Through pooled inventory, the Channel Manager ensures that your rates and availability are always synced between all sales channels and your booking engine. Read more

 

  

Booking Engine


Sell your rooms directly through your website and social media channels. Instantly process transactions in a single click with a fully integrated payment gateway and send automated booking confirmations emails. RoomRaccoon’s Booking Engine is mobile optimized and customisable to your branding.  Read more

 

 

 

A hotel management system that drives efficiency everywhere 

Put your property on auto-pilot and focus your efforts on the guest experience.  

 

Not reaching enough people?

Sell your rooms on multiple booking channels such as Booking.com, Agoda, and Airbnb, all from one place. 

 

Missing out on upsell opportunities?

Generate more revenue per available room with automated upselling during online check-in and when guests book directly.

 

Ready to make informed decisions?

Get an in-depth look at your bed and breakfast with our performance reports that show you data like the average length of stay and your booking engine conversion rate. 

 

Want to offer more self-service options to guests?

Cater to the modern guest that expects the convenience of online check-in and digital door codes. 

 

Need to simplify your guest communication?

Keep your guests in the loop at all times with automatic emails such as booking confirmation, pre-stay, post-stay, payment requests, and more!

 

Customise your property

RoomRaccoon integrates with 138+ third-party solutions. 

Our partners are hand-selected industry experts that can help your business grow in even more ways. They offer a wide range of tools and features like accounting automation and revenue management. 

 

SEE INTEGRATIONS

 

"The integration and automation of the RoomRaccoon system - that reduces the need for manual intervention - is a revolution in hotel management software."

- Jayson Van Noordwyk, General Manager 

O’Two Hotel, South Africa 

 

 

FAQs

1. What tools do you need to manage your hotel? 

 

RoomRaccoon set out to provide small and independent property owners with the tools they need to “run with the big dogs”. More specifically, our technology tackles the core limitations of any independent property, like poor online visibility, time-consuming front desk tasks, ineffective distribution, and client dissatisfaction. RoomRaccoon’s all-in-one HMS comes fully integrated with a collection of proven tools, components, and systems that seamlessly work together. 

 

  • Cloud-based
  • Multi-user logins
  • Simplified front desk management
  • Booking site management and distribution
  • Advanced reporting
  • Guest communication 
  • Revenue management 
  • Automated payment processing

 

2. Why is an all-in-one hotel management system better for independent hotels?

 RoomRaccoon all-in-one hotel management

 

3. How much does RoomRaccoon’s HMS cost?

Choose from flexible subscription packages that you can customize to suit your property management needs. Request a free demo from an account manager today.

 

SEE ROOMRACCOON IN ACTION