Never before has it been so easy to receive bookings and assign them to rooms with a single click, add extras, send payment requests and so on.
But is it easy to use?
You bet. RoomRaccoon is designed to be simple and intuitive. Ease of use is the starting point of all our developments. For example, you can easily move your bookings with a simple drag & drop.
Why is this software so popular with everyone?
Unlike many other management systems, RoomRaccoon is a true all-in-one platform. In fact, you don't have to switch from your current system to us, but can you use your current system to sell online? make payments? communicate with customers? add surcharges? create billing and much more, with a single access?
Why is RoomRaccoon's Channel Manager so fast?
Over-bookings are a real nightmare for many, and we understand that. We want you to have a good night's sleep. Due to the low error rate (less than 1%), we have been designated by Booking.com as a Preferred Partner for the management of sensitive data (PII, PCI, TLS compliant). We can provide an update with Booking.com, Expedia and Agoda with a maximum difference of 10 seconds. All other XML links (full connection rates and availability) have a maximum deviation of 2 minutes. iCal connections, available for smaller channels with only an update of availability, has a maximum deviation of 10 minutes.
What does RoomRaccoon do to help me manage sensitive data?
Managing credit cards or guest information is a problem for many, but not for RoomRaccoon. All data is protected with an access code from the start, and you can create several for your employees and one for the administrator. In addition, the free integration of the online payment system allows credit cards to be stored on a secure, encrypted server.
What makes the RoomRaccoon software unique?
We periodically release software updates and new features that are completely free for you. You don't have to wait for the end of the update in front of a black screen, you just have to log in, like every morning.
Why is the Opportunity Center so special?
We are also hotel owners and we know what it means to work full-time in an accommodation. That's why we'd like to offer you a collection of all the features in the RoomRaccoon, each with its own in-depth analysis, so you can make the most of the entire platform and make your life easier.
What about the environment?
RoomRaccoon is designed not to waste paper or other materials. You don't need to install a server because it's completely in the Cloud and because of its ease of use, you don't need to print sheets for the reception or cleaning staff. It's all easy to manage from any mobile device or PC.
Is it easy to switch to RoomRaccoon?
Of course. To activate your account in RoomRaccoon, just follow 3 simple steps. Next to that, you can personalise the Booking Engine with your own photos and descriptions. Above all, you can make it accessible to all your customers, because the Booking Engine can be translated into up to 7 languages!
Will there be someone to help me?
Of course. Wherever you are, you always have access to our help center. In the help center you will find the answers to all your questions. But that's not all: you can communicate directly with us by leaving a message or you can reach us by phone during office opening hours. Our team is at your service.
Will I be happy to have chosen RoomRaccoon?
There are already more than 1,000 customers using RoomRaccoon and this number continues to grow. Their satisfaction is among the highest in the industry. Those who have chosen RoomRaccoon now have more time for their business, their guests and themselves!