Unlock Housekeeping Efficiency: 5 Must-Have Features for Hotels

In this day and age, guests expect nothing less than exceptional service when they book a hotel room, and a big part of that service is having a clean and well-maintained room. But keeping up with the demands of housekeeping can be challenging, especially if you’re managing a large property with multiple rooms. That’s where RoomRaccoon’s hotel housekeeping software comes in.

With its suite of features designed to optimize housekeeping operations, RoomRaccoon’s software can help you streamline your tasks, save time, and elevate your guests’ experience. In this blog, we’ll delve into the 5 must-have features of RoomRaccoon’s software that will help you achieve effortless hotel housekeeping and keep your guests coming back for more.

What is Hotel Housekeeping Software?

Hotel housekeeping software is a type of software that is specifically designed to help hotels and other hospitality establishments manage their housekeeping operations more efficiently. 

It offers a range of features that are designed to streamline housekeeping operations, save time, and enhance guest satisfaction. 

With this innovative software, hotels can automate task assignments, receive real-time housekeeping updates, and ensure that their rooms are clean and well-maintained, ultimately leading to happier guests. 

So, How Exactly Does Hotel Housekeeping Software Work? 

Well, for starters, it allows hotels to automate task assignments. This means that housekeeping staff can be assigned tasks based on room status, priority, and availability. This not only saves time but also ensures that tasks are completed in a timely and efficient manner. Here is a short overview of how it works:

• Real-Time Updates: Picture a digital checklist that instantly tells the housekeeping team which rooms are clean, which are due for a touch-up, and which need special attention. This real-time feature ensures the right rooms are prepped for guests promptly.

• Task Management: it’s not just a tool – it helps managers assign tasks, prioritize them, and keep everything running smoothly. The system makes sure the housekeeping team is on the same page.

• ​​Seamless Communication: Say goodbye to sticky notes and scattered messages. This software acts as the central hub, making sure everyone on the housekeeping team is on the same page. Communication flows effortlessly, ensuring no detail is overlooked.

Having the right tools and features at your disposal can make all the difference in the world when it comes to streamlining processes and saving you time. That is why it is essential to choose housekeeping software that best suits your business needs. 

Here Are The Top Five Must-have Features of Great Housekeeping Software:

1. Housekeeping Mobile Access

Managing your hotel’s housekeeping schedules and tasks can be made efficient and convenient with a hotel housekeeping app. Assign tasks to your staff, track their progress, and ensure every room is cleaned and ready for the next guest. 

With an easy-to-use interface and real-time connectivity, you can assign tasks to your staff, track their progress, and even add specific notes for additional jobs. The app is designed to be user-friendly and tailored for mobile devices, making it easy for your housekeepers to complete tasks while on the go. 

Here’s how it works:

• Room Status Tracking: Real-time updates on the status of each room, including whether it’s clean, dirty, occupied, or vacant.
• Task Assignment and Management: Ability to assign and manage housekeeping tasks efficiently, ensuring that each room is cleaned and maintained according to schedule.
• Maintenance Requests: Capability to log and manage maintenance requests, allowing staff to report and address issues promptly to ensure guest satisfaction.
• Lost and Found: A feature that allows staff to log and track lost items reported by guests.
• Mobile Accessibility: Mobile compatibility for housekeeping staff to access the software on smartphones or tablets, providing flexibility and on-the-go task management. Including automated notifications for housekeeping staff regarding upcoming tasks, room assignments, and any urgent maintenance requests.
• Ready-to-Inspect Dashboard: A dashboard that helps housekeeping staff and maintenance managers keep track of rooms that are ready for inspection and ensure that they are cleaned and maintained to the hotel’s standards.
• Integration with PMS (Property Management System): Seamless integration with the hotel’s PMS to synchronize room bookings, guest check-ins, and check-outs for accurate room status updates.

2. Real-time room status dashboard

Keeping track of room statuses and scheduling tasks manually can be chaotic and time-consuming. 

However, with the Real-Time Dashboard, housekeeping managers can quickly access an overview of room statuses, making it easy to assign tasks and manage time effectively. This ensures that guests can check-in seamlessly without waiting for their rooms, and managers can reduce the likelihood of delays. 

At any given moment, the Real-Time Dashboard offers an up-to-date status of each hotel room, allowing housekeeping managers to assign dirty rooms to available housekeepers promptly. 

Types of room statuses on a real-time housekeeping feed:

• Dirty rooms
• Cleaning in progress
• Ready to be inspected
• Needs to be freshened up
• Inspected 
• Maintenance in progress

This feature prevents double bookings, uncleaned rooms, and last-minute guest accommodations. It tracks team progress and ensures timely completion of tasks, eliminating wait times for guests after check-in.

3. Housekeeping Tasks and Scheduling

Not all housekeeping tasks adhere to a daily schedule. RoomRaccoon’s housekeeping module with Smart Tasks allows for the proactive scheduling of unique tasks that may occur weekly, monthly, or annually. With Smart Tasks, you can easily create and assign tasks to your housekeeping staff, set deadlines, and track progress in real-time. And the best part? You can do it all from a single dashboard.

Here are some of the key benefits of using Smart Tasks in RoomRaccoon’s housekeeping software:

• Increased Productivity: With Smart Tasks, you can assign tasks to your staff based on their availability and skillset, ensuring everyone works efficiently and effectively.

•  Real-Time Updates: You can track the progress of each task in real-time, ensuring that everything is on schedule and nothing falls through the cracks.

• Customizable Schedules: Whether you need to schedule daily cleaning tasks or bi-weekly maintenance tasks, Smart Tasks makes it easy to create and manage customized schedules.

• Automated Reminders: Smart Tasks sends automated reminders to your staff when tasks are due, reducing the risk of missed deadlines and ensuring that everything stays on track.

• Improved Communication: With Smart Tasks, you can communicate with your staff directly through the software, ensuring that everyone is on the same page and any issues are addressed promptly.

4. Room Add-ons and Extended Comfort

One of the keys to a great guest experience is providing personalized service. This means taking care of any special requests guests may have, whether setting the room temperature to their liking or providing extra pillows or amenities. 

It’s important to have hotel housekeeping system software that can record and track these requests so that staff can fulfil them in a timely manner.

When hotel housekeeping management software is integrated with a PMS, it becomes easier to manage guest requests and add-ons. For example, with RoomRaccoon, you can set specific time limits for tasks like arranging a cheese platter or stocking a minibar. This helps to ensure that all requests are fulfilled on time and that guests have a memorable and enjoyable stay.

5. Housekeeping reporting and forecasting

Managing a hotel’s housekeeping staff can be a challenging task. However, with the right tools, it can become a breeze. By utilizing software that offers features like reporting and forecasting, you can ensure that your team is always prepared for busy periods and that no rooms are left uncleaned.

One of the most useful features of housekeeping software is the forecasting tool. With it, you can see your check-ins, check-outs, and stayovers for the days ahead. This allows you to schedule shifts accordingly, ensuring that you have enough staff on hand to handle the workload.

The housekeeping report includes 

1. Room status report: Your all-seeing eye that gives you an overview of room status – vacant, occupied, being cleaned – to help you plan your housekeeping staff’s day and keep everything running smoothly.
2. Cleaning schedule report: The magic wand that shows the cleaning schedule for all rooms, ensuring that every nook and cranny is cleaned as per the schedule, leaving your guests delighted and your hotel rooms spick and span.
   

Wrapping Up

Managing housekeeping tasks for a hotel can be challenging without the right tools. RoomRaccoon’s housekeeping software offers features that make it easy to manage and schedule tasks, fulfill guest requests, and forecast workload efficiently. 

With features like real-time progress tracking, automated reminders, and customizable schedules, you can ensure that every task is executed precisely and accurately. By utilizing RoomRaccoon’s housekeeping software, hotel managers can keep their guests happy, their staff productive, and hotel operations running smoothly. 

Book a free demo today and discover how our innovative housekeeping software can transform your guests’ experience, boost your staff’s productivity, and streamline your hotel operations.