RoomRaccoon's Story

The origins of RoomRaccoon are in the hotel industry. Founder Nadja is the owner of Bliss Hotel. A beautiful 4-star hotel with 9 room in the centre of Breda in the Netherlands. Her front desk works with a paper diary and a variety of Excel templates for invoices, double bookings are a very real concern. She draws the conclusion that the front desk is too labour intensive and too many mistakes are made. It is time for a better solution. 
 
Nadja approaches her friend Tymen. He has his own successful company in software development. Tymen comes to the conclusion that there are three main problems; reservation management, control of the Online Travel Agents where bookings come in, and the inability to take bookings through their own website. The available solutions do not address all off the problems and are, above all, far too expensive for an independent hotel. He starts to write software that addresses all of the problems for Bliss Hotel. 
 
The software works brilliantly for Bliss Hotel. Other hotels in the area are curious about the system. It soon becomes clear that there is a lot of demand for the solution and RoomRaccoon is born. Fast forward a couple of years and RoomRaccoon is now one of the fastest growing booking systems around, operating in a number of different countries. Despite rapid growth, our objectives have never changed. We want to make the lives of hoteliers as easy as possible and give guests an amazing experience.  
 

Awards and Nominations

  • Booking.com Premier Connectivity Partner 2019
  • Winner Breda Start-up Award 2018
  • Innovation Top 100 - Dutch Chamber of Commerce
  • Horecava Innovation Award 2017
  • Finalist Breda Start-up Award 2017
  • Finalist Hitec e20x
  • Winner Madeira Startup Retreat

 
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Nadja Buckenberger Co-Founder & Product Owner
Tymen van Dyl Co-Founder & CEO
Adam Clarke COUNTRY MANAGER UK
Fern Bazuin CUSTOMER SUCCESS MANAGER
Babs van Hees Customer Success The Netherlands
Niels Verspui ACCOUNT EXECUTIVE SOUTH AFRICA
Ridhaa Kamaldien Customer success South Africa
Maria Gouveia Country Manager Portugal
Bruno Silva Country Manager Portugal
Gertjan van Wijk Marketing Engineer
Mark van der Heijden Engineer
Brynn Blaauw TEAM MOTIVATOR
Alessia Stevanato Country Manager Italy
Kobus Haarhuis Engineer
Thomas Miegielsen Developer
Joshua Wagner Customer success germany
Alexandra Wilken Finance
Leon Pijpers CHIEF MARKETING OFFICER
Marco Giallombardo ACCOUNT EXECUTIVE ITALY
Casper van Riessen ACCOUNT EXECUTIVE THE NETHERLANDS
Jinx TEAM MOTIVATOR
Roxanne van de Zanden BRAND & CONTENT MARKETER